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Upload a session

Upload an audio or video recording of a coaching session and follow its progress.

Before you upload

  • Make sure the client has agreed to the session being processed. See Consent and retention.
  • Use an audio or video file.

Upload

  1. Open Sessions.
  2. Under Session recording, choose Choose file and select the recording.
  3. Choose Upload, and keep the page open until the progress bar completes.

The session then appears in the list with its status.

Status

StatusMeaning
QueuedThe recording is stored and waiting to be processed.
ProcessingThe recording is being processed.
DoneProcessing is complete.
FailedProcessing did not finish. Upload the recording again.
Upload a session | Help